Privacy Policy
Last updated: April 7, 2026
Overview
COEL Connect is designed to help Carers of East Lothian support unpaid carers while protecting personal data, consent records, audit trails and access controls. This policy should be reviewed by legal counsel before production launch.
Information We Collect
- Account data you provide (email, name, organization).
- Authentication metadata (login times, IP, device fingerprint).
- Usage telemetry and audit logs required for security and compliance.
- Billing data processed via our payment provider (Stripe).
How We Use Information
- Provide, secure, and improve the service.
- Authenticate users and prevent abuse.
- Process payments and manage subscriptions.
- Comply with legal obligations and respond to lawful requests.
Your Rights
You can request a copy of your data, correct inaccuracies, or delete your account from the settings page. For questions, contact support.
Contact
If you have questions about this policy, please reach out via our contact page.